Contact Details

If you cannot make a volunteer session, please let us know as soon as possible. If you are a Guide or a Welcomer Volunteer and you can only let us know on the day you are due to come in then please contact the Ticket shop directly: tel: 01749 677698. If you are able to give a few days’/weeks’ notice then please contact your line manager directly.

Bishop’s Palace
Address: The Bishop’s Palace, Wells, Somerset, BA5 2PD.
Email: [email protected]
Telephone: 01749 988111

General volunteering info & Volunteer Guides

Community Engagement Manager: Siobhan Goodwin
Email: [email protected]
Telephone: 01749 988111 (ext. 202)

Community Engagement Asst: Gemma Palmer
Email: [email protected]
Telephone: 01749 988111 (ext 204)

Garden volunteers

Head Gardener: James Cross (Palace Garden Volunteers)
Email: [email protected] (Please bear in mind that James is in the garden for much of the day so does not look at his emails regularly)
Telephone: 01749 988111

Community Gardener: Jo Stevenson (Community Garden Volunteers)
Email: [email protected]  (Please bear in mind that Jo is in the garden for much of the day so does not look at her emails regularly)
Telephone: 01749 988111

Archive / Research / Collection Care Volunteers

Volunteer Co-ordinator: Katy Love
Email: [email protected]
Telephone: 01749 988111 (ext. 209)

Maintenance Volunteers

Operations & Maintenance Assistant: Katy Love
Email: [email protected]
Telephone: 01749 988111 (ext. 209)

Office Admin Volunteers

Administrator: Gemma Palmer
Email: [email protected]
Telephone: 01749 988111 (ext. 204)

Welcomer Volunteers 

Visitor Experience Assistant Manager: Jeremy Coles
Email: [email protected]
Telephone: 01749 988111 (ext. 201)