Accessibility at The Bishop's Palace and Gardens

Accessible Tourist Attraction

Accessible Tourist Attraction

The Bishop's Palace and Gardens is an accessible tourist attraction in Wells, Somerset. We welcome people with disabilities, assistance dogs and carers and hope you will find the information below useful in planning your visit.

We have a complimentary ticket policy for personal assistants.

Accessible Gardens

The Palace Gardens are comprised of two main areas - the Inner and Outer Gardens.  From the main entrance to the Gardens, there is level access.  Entry to the Gardens and paid area of the site is via level access through a pedestrian gate.

The outer gardens are accessible via a bridge which is 810mm wide. The pathways are mostly gravel, and mostly 1800mm wide.  The Outer Gardens cannot be accessed via the Bastion Gate by wheelchair users due to steps. Some of the moat walk in the Outer Gardens is inaccessible due to steps.

The Inner Gardens are a mixture of lawns and formal beds. The pathways are flat and 1800mm width, mostly made of gravel or tarmac. The high Rampart Walk is not accessible to wheelchair users due to steps but the majority of the Inner Gardens are accessible.

Palace Building

From the main entrance to this area, there is level access. We have one lift to all floors of the Palace building.

Some display information is low, for wheelchair users.

Accessible Toilets

There are fully accessible toilets with level access within the Stableyard area and the Palace building.


We have wheelchairs available to loan on site.  They aren't pre-bookable but our team at the Ticket Office can help you on arrival.

The Bishop's Table

From the main entrance to the café's dining area, there is level access.  To get to a table, there are no steps. We cater for vegetarian, gluten free (celiacs) and vegan specific diets.


There are three spaces available on site for accessible parking, however, it is necessary to book these at least 48 hours before arrival via [email protected] or call 01749 988111.

Accessibility Guide

More comprehensive information about how we operate as an accessible tourist attraction can be found HERE (note, this will take you to an external site).

The Bishop’s Palace and Gardens is delighted to be a Disability Confident Employer