Admission Tickets


 

The Palace Gardens are open 10am-4pm daily.   The Chapel is open for private prayer.   The Cafe is open for take away.  (5/11/20)

**CLICK HERE to check our opening times and occasional closures for private events before making a visit. **

Admission tickets give access to the medieval Palace, ruined Great Hall, 14 acres of gardens, free Guided Tours [NOT RUNNING CURRENTLY], the Bishop’s Chapel and events (unless specifically ticketed). See HERE for a map of the site.
Pre-booking is not required for general entry^.  You can purchase your ticket on arrival.    

Pricing 2020

“Buy today, visit all year”

You can upgrade your Admission ticket, free of charge, to “The People’s Ticket” which allows the named user to return as many times as they wish for a period of 12 months. 

Usual admission prices (non-event days):

WhoGift Aid*Standard
Adult £15.00£15.00
Children (Under 5 years) FREEFREE
Children (5-18 years)£7.50£7.50
Essential helpers assisting disabled visitorsFREEFREE
Group Admission Prebooked£8.00
Child Group Admission Prebooked£4.00

HHA, RHS and discount/voucher holders, please bring your card to the Palace shop on arrival for admission/discount admission.   RHS card holders, please note that you can only use your card on Fridays. Please note that on event days discounts may not apply.  See Event details for details.

^ Event day tickets may require pre-booking - please check the specific event details or check the Event Day Price information below. 

*Gift Aid 

The Bishop’s Palace runs the Gift Aid on Entry Scheme. When you buy your ticket, we will offer you the Gift Aid Admission price; but it is entirely up to you, if you do wish to gift aid, just let us know when you come to pay.

Gift Aid Admissions let us reclaim tax on the whole amount paid** – an extra 25 per cent – all of which goes straight back into the upkeep of this unique, Grade I listed, historic site. 

 Gift Aid Donation**Standard Price
Amount Paid by visitor£15.00£15.00
Tax Refund from the Government*£3.75£0.00
Total Received by the Bishop’s Palace£18.75£15.00

**Gift Aid donations must be supported by a valid Gift Aid declaration and a Gift Aid declaration can only cover donations made by an individual for him/herself or for him/herself and members of his/her family.

The People’s ticket is for one, named person, to use for their own admission.  It is not transferable, and should not be used by anyone other than the named person. 

Event Day prices:

On the event days listed below discounts/vouchers  cannot be used, except if stated.  Ticket prices on the event days are listed below.

EventDateOther Information
Rare Plant Fair13th SeptemberAdmission on Rare Plant Fair days: Adult (over 16): £7. Child (under 16): FREE. 
PRE-BOOKING IS REQUIRED FOR THIS EVENT.

Palace Members FREE, but do need to pre-book.
HHA cards are not valid on this day

Refund and Exchange Policy

Should you change your mind about your purchase we can offer an exchange or refund provided the item is returned within 28 days, together with the receipt.

This does not affect your statutory rights.

Guided tours are included in your admission ticket.

Guided tours are available daily as follows: 

*Please note that guided tours are not currently taking place due to the Coronavirus situation. Please check here for any updates*

WINTER (from 25th October)
12pm Joint Palace building and Gardens tour

SUMMER (from 31st March)
11am* & 2pm  Palace and Chapel Tour (30 mins)
12pm & 3pm  Grounds Tour (45 mins)

Please meet just past the ticket gate by the guided tours’ signpost

We accept the following cards: