CLICK HERE to check our opening times and occasional closures for private events before purchasing tickets. 

Admission tickets give access to the medieval Palace, Undercroft, ruined Great Hall, 14 acres of gardens, free Guided Tours, the Bishop’s Chapel and events (unless specifically ticketed). See HERE for a map of the site.

On the event days listed below, discounts, vouchers and passes cannot be used, except if stated. However, Palace Members,Wells Heritage Pass holders and HHA members have FREE entry on these event days, unless stated otherwise. Ticket prices on the event days listed are £9 Adult, £4 Child, £7 groups of 10+, £21 Family 1 adult, £24 Family 2 adults, unless stated otherwise.

EventDateOther Information
Rare Plant Fair8th SeptemberAdmission on Rare Plant Fair days (until 4:30pm): Adult (over 16): £6. Child (under 16): FREE. Payment in cash or cheque only on this day. HHA cards not valid on this day. 

Admissions after 4:30pm are at the usual entry price of £8.95 adult/£3.95 child. 
Medieval Falconry Day14th September 
Harvest Festival28th and 29th SeptemberRHS Members have reduced entry for this event. Please show your card on the day of the event
Christmas Artisan Market1st to 3rd NovemberTickets are £7 adults, £3 children, during the Christmas Artisan Market weekend.

Usual admission prices (non-event days):

WhoGift Aid*Standard
Adult £8.95   £8.05
Children (Under 5 years) FREEFREE
Children (5-18 years)£3.95£3.55
Family (1 Adult, up to 3 Children)£16.00£14.40
Family (2 Adults, up to 3 Children)£24.00£21.60
Essential helpers assisting disabled visitorsFREEFREE
Group Admission Prebooked£6.95
Child Group Admission Prebooked£3.20

*Gift Aid 

The Bishop’s Palace runs the Gift Aid on Entry Scheme. Under this scheme, if you’re not a member of The Bishop’s Palace, you have the choice of two entry tickets. When you buy your ticket, we will offer you the Gift Aid Admission price; but it is entirely up to you which ticket you choose. If you want the Non-Gift Aid price, just let us know when you come to pay.

Gift Aid Admission includes a 10 per cent voluntary donation. Gift Aid Admissions let us reclaim tax on the whole amount paid** – an extra 25 per cent – all of which goes straight back into the upkeep of this unique, Grade I listed, historic site. Payment of the additional percentage donation is entirely voluntary so if you prefer to pay the Non-Gift Aid price please advise our Visitor Operation staff at the till point.

**Gift Aid donations must be supported by a valid Gift Aid declaration and a Gift Aid declaration can only cover donations made by an individual for him/herself or for him/herself and members of his/her family.

Refund and Exchange Policy

Should you change your mind about your purchase we can offer an exchange or refund provided the item is returned within 28 days, together with the receipt.

This does not affect your statutory rights.

Guided tours are included in your admission ticket.

Guided tours are available daily as follows: 

WINTER (from 28th October)
12pm Joint Palace building and Gardens tour

SUMMER (from 31st March)
11am & 2pm  Palace and Chapel Tour (30 mins)
12pm & 3pm  Grounds Tour (45 mins)

Please meet just past the ticket gate by the guided tours’ signpost

We accept the following cards: