Your Visit

Your Visit

Please note, in the present situation, our opening times and areas that are open may change on a daily basis.

ONLINE TICKETS AVAILABLE HERE

It’s free to visit the Bishop’s Table Café and the Croquet Lawn area.

Where do admission charges apply?

Admission tickets give access to the medieval Palace and Undercroft, ruined Great Hall, 14 acres of gardens, the Bishop’s Chapel and all events (unless specifically ticketed). Included in your admission ticket is a choice of daily guided tours of the Palace & Gardens – see below for more information.

Usual Admission Prices (non-event days) Please note that no discount cards can be used on special event days.
WHO GIFT AID* STANDARD
Adult £15.00 £15.00
Children (Under 5 years) FREE FREE
Children (5-17 years) £7.50 £7.50
Essential helpers assisting disabled visitors FREE FREE
Group Admission Prebooked £8.50
Child Group Admission Prebooked £4.00

Buy Once, Visit All Year!

Upgrade to the People’s Ticket free of charge and your ticket will include 12 months of return visits from the date of your first visit and you are welcome to use it again on any normal site-seeing day (please check our website for closures and events with an additional charge). Please redeem your ticket at the ticket office on arrival. HHA, RHS Membership or any discounts can only be used on tickets purchased at the ticket office and do not include the option for return visits.

*Gift Aid
The Bishop’s Palace runs the Gift Aid on Entry Scheme. Under this scheme, if you’re not a member of The Bishop’s Palace, you have the choice of two entry tickets. When you buy your ticket, we will offer you the Gift Aid Admission price; but it is entirely up to you which ticket you choose. If you want the Non-Gift Aid price, just let us know when you come to pay.

Gift Aid Admissions let us reclaim tax on the whole amount paid** – an extra 25 per cent – all of which goes straight back into the upkeep of this unique, Grade I listed, historic site.

GIFT AID* STANDARD
Amount Paid by visitor £15.00 £15.00
Tax Refund from the Government** £3.75 £0.00
Total Received by the Bishop’s Palace £18.75 £15.00

**Gift Aid donations must be supported by a valid Gift Aid declaration and a Gift Aid declaration can only cover donations made by an individual for him/herself or for him/herself and members of his/her family.

Opening Times

Please note that due to the current situation, opening may change.
Currently open daily from 10am until 6pm.

The Palace and Gardens are open daily 10am until 6pm.   Last admission is at 5.30pm.  Please note that social distancing (2m), one way systems in parts of the site and monitoring of numbers on site are all in place to ensure everyone’s wellbeing.  You can purchase your admission ticket online prior to arrival if you prefer, or you can purchase when you arrive in the Palace Ticket Office.

SUMMER 10am – 6pm, 7 days per week

(from 28th March 2021 to 25th October 2021)

Please check below for partial /full site closure details

Winter 10am – 4pm, 7 days per week

(from 25 October 2020 through to 23 December 2020
and 6 January 2021 – 27 March 2021)

Please note, last admission is 30 minutes before closing time

Scroll down for special closures

Guided Tours

Our tours are delivered daily by volunteer tour guides. Due to the curent pandemic each tour has limited numbers. Please ask at the Ticket Office if you wish to attend one of our daily tours at:

11.00am

2.00pm

3.00pm

 

Partial/Full site closures 2021

Thursday 19th August 2021 – Early Closure 5pm

Friday 20th August 2021 – Early Closure 5pm

Saturday 25th September 2021 – Palace, Chapel and Gardens closed from 1pm 

On the rare occasion we need to fully or partly close The Bishop’s Palace to visitors for private hire, we will always list these dates on our events calendar and on this page. You are welcome to call us on 01749 988111 ext. 200 to double check we are open before you visit.

Dogs

Dogs are very welcome in the gardens of The Bishop’s Palace – we do ask that they are kept on a short lead. The only area that dogs are not allowed in is our new Dragon’s Lair area in the Arboretum, as this is a safe space for children.

We have a dog-friendly cafe where your dog will be served water and you can purchase dog treats too!

Dogs may not enter the Palace buildings unless they are assistance dogs.

Tripadvisor

Don’t just take our word for it! Read our visitor reviews on Tripadvisor.

Membership

Once you have discovered The Bishop’s Palace you will want to keep coming back! Support us by becoming a Member of The Bishop’s Palace. Not only will you be able to access the Palace and gardens whenever you like during opening hours, but you will also receive a number of lovely benefits and discounts, including Members Only events, plus you’ll be helping towards the future of the site! Join us today, and start enjoying the medieval Palace on your doorstep.

Location

Off Market Place (through The Bishop’s Eye entrance)
Wells
Somerset
BA5 2PD

(for Sat Nav use BA5 2RA)

There is no parking on site. Please click here for travel and parking information.