Your Visit

Your Visit

Where do admission charges apply?

It’s free to visit the Bishop’s Table café and the Croquet Lawn area.  The People’s Ticket admissions ticket also gives access to the medieval Palace and Undercroft, ruined Great Hall, 14 acres of RHS Partner Gardens, the Bishop’s Chapel and many events (unless Member’s Only or specifically ticketed), plus daily guided tours.

Buy Once, Visit All Year with The People’s Ticket!

Your People’s Ticket includes 12 months of return visits from the date of your first visit and you’re welcome to use it again on any normal sightseeing day (please check our website for closures and events with an additional charge).

Take a look at the What’s On section of this website for details of events and activities coming up at the Palace to help you plan your visit.

HHA, RHS Membership or any discounts can only be used on tickets purchased at the Ticket Office and do not include the option for return visits.

Usual Admission Prices (non-event days) Please note that no discount cards can be used on special event days.
WHO GIFT AID* STANDARD
Adult £16.00 £16.00
Children (Under 5 years) FREE FREE
Children (5-17 years) £8.00 £8.00
Essential helpers assisting disabled visitors FREE FREE
Student/Blue Light Cards (with valid in date student card or Blue Light membership) £12.50 £12.50
Group Admission Prebooked £8.50
Child Group Admission Prebooked £4.00

The above tickets include 12 months access to the Palace and Gardens on standard sightseeing days.  They do not include entrance to The Rare Plant Fairs, Christmas Artisan Market and Garden Festival.

 

*Gift Aid
The Bishop’s Palace runs the Gift Aid on Entry Scheme. Under this scheme, if you’re not a member of The Bishop’s Palace, you have the choice of two entry tickets. When you buy your ticket, we will offer you the Gift Aid Admission price; but it is entirely up to you which ticket you choose. If you want the Non-Gift Aid price, just let us know when you come to pay.

Gift Aid Admissions let us reclaim tax on the whole amount paid** – an extra 25 per cent – all of which goes straight back into the upkeep of this unique, Grade I listed, historic site.

GIFT AID* STANDARD
Amount Paid by visitor £16.00 £16.00
Tax Refund from the Government** £3.75 £0.00
Total Received by the Bishop’s Palace £18.75 £16.00

**Gift Aid donations must be supported by a valid Gift Aid declaration and a Gift Aid declaration can only cover donations made by an individual for him/herself or for him/herself and members of his/her family.

Membership

Once you have discovered The Bishop’s Palace you’ll want to keep coming back! Support us by becoming a Member and not only will you be able to access the Palace and Gardens whenever you like during opening hours, but you will also receive a additional number of  benefits and discounts, including Members Only events. 

Opening Times

The Palace and Gardens are open daily 9:30am until 5:30pm in the summer and 10am – 4pm in winter (see below for details). You can purchase your admission ticket online prior to arrival if you prefer, or you can purchase when you arrive in the Palace Ticket Office.

SUMMER 9:30am – 5:30pm, 7 days per week

(from 27th March 2022)

Please check below for partial /full site closure details

WINTER 10am – 4pm, 7 days per week

(from 31st October 2021 through to 26th March 2022)

Please note, last admission is 30 minutes before closing time

Scroll down for additional special closures.

Guided Tours

Our tours are delivered daily by volunteer tour guides although current restrictions mean tours may have limited numbers. Please ask at the Ticket Office if you wish to attend our daily tour at Midday.

Partial/Full site closures 2021/22

On the rare occasion we need to fully or partly close The Bishop’s Palace to visitors for private hire, we will always list these dates on our events calendar and on this page. You are welcome to call us on 01749 988111 ext. 200 to double check we are open before you visit.

Accessibility

Our Accessibility Guide can be found HERE (this will take you to an external website).

Dogs

Dogs are very welcome in the gardens of The Bishop’s Palace – we do ask that they are kept on a short lead. The only area that dogs are not allowed in is our new Dragon’s Lair area in the Arboretum, as this is a safe space for children.

We have a dog-friendly cafe where your dog will be served water and you can purchase dog treats too!

Dogs may not enter the Palace buildings unless they are assistance dogs.

Tripadvisor

Don’t just take our word for it! Read our visitor reviews on Tripadvisor.

Our Location

Off Market Place (through The Bishop’s Eye entrance)
Wells
Somerset
BA5 2PD

(for Sat Nav use BA5 2RA)

There is no parking on site. Please click here for travel and parking information.