Group Visits

Group Visits

CPT Coach Friendly Status Visitor Attraction

The Bishop’s Palace are winners of Coach Friendly Attraction and The City of Wells winners of Coach Friendly Destination 2019. 

Our Group Administrator, Moira, will be at the South West Group Travel Show in Bristol on Thursday 30th January 2020.   Do come along and say hello and find out more about bringing your group to visit Wells and The Bishop’s Palace.

A visit to the historic City of Wells is not complete without spending time at The Bishop’s Palace and magnificent Gardens.

Lying in the heart of the City next to the busy market place and famous Wells Cathedral, your group can explore over 800 years of history and 14 acres of gardens at Somerset’s only medieval Palace.  

Discover more

The Palace has been the home and office to The Bishop of Bath and Wells for over 800 years. Exploring this historic site will reveal tales of bold Bishops, sensational secrets and how water has shaped the Palace through the centuries. You’ll even discover the well pools which give the City its name. A group of 10+ can enjoy benefits of booking as a group including:

  • Discounted admission
  • Expert led Tours
  • Free admission for Group leader for groups of 20+
  • Free admission for Coach or mini bus driver for all groups
  • 10% discount on The Palace Guide book

To find out more, download a copy of our Group Brochure HERE

2020 Group Admission (pre-booked groups) (minimum group size is 10 people)

Adult Admission £8.00pp   (£8.20 on event days)                                      
Child Admission (5-18 years) £4.00pp

Coach Driver / tour operator Free
One Group Leader free with parties of 20 or more
Out-of-hours supplement (per group) £30.00

For 2021 Group Admission do email [email protected]

Booking information

We ask that all groups book in advance to ensure that we can offer you the best possible experience. Ideally bookings should be made at least one month in advance. You may wish to telephone to enquire about available dates and make a provisional booking.   

If you wish to book for next year, or beyond then do give us a call or email.   

To confirm a booking please complete and return the group booking form

Contact - Moira Anderson
Group Bookings, The Bishop’s Palace, Wells, Somerset BA5 2PD
Tel 01749 988111 ext 203 or email [email protected]

It’s your day

Take a walk around the gardens, spend a while in the Bishop’s Chapel which has been a place of worship since medieval times, learn how water has influenced the area or explore the Palace rooms. The gardens feature formal planting, the picturesque style favoured in the Victorian period and a wild arboretum. You’re likely to see the gardening team hard at work during your visit.

You may wish to simply relax and enjoy coffee, lunch or Afternoon Tea in The Bishop’s Table, our onsite Cafe, named to remember Bishop Ken and his hospitality.   
Why not take home a memento of your day or a treat for a friend or loved one. Our shop is packed full of a wide range of gifts and goodies to delight all including some unique Bishop’s Palace gifts. Also look out for our wonderful range of Palace grown plants that are for sale in the shop, lovingly grown by our gardeners.

We recommend allowing at least two hours for your group to visit and longer if you would like to stop at The Bishop’s Table for coffee, lunch or afternoon tea.

Looking for something different? Our programme of events, from historic re-enactment and activity days to outdoor theatre and concerts, offer a wide range of events and activities to suit all tastes and interests.    Many activities are included in admission but we offer a 10% discount to groups of 10 or more people booking for ticketed events.

Annual Events for your Group Diary:

During 2020 The Bishop’s Palace is hosting a year of octocentennial celebrations with our 800 year anniversary.   As well as our Annual events your group are welcome to the many events during the year.  Details of upcoming events are be found on our events page.

Country Garden Festival
Friday 19th - Sunday 21st June 2020

The popular Garden Festival will be returning for it’s sixth year.    An exciting line up of Garden Speakers plus Garden Tours, stalls, demonstrations and music.  Group admission tickets are valid for the day and the festival is open from 10am until 5pm.   This is a great weekend to visit the Palace Gardens when they are at their peak plus you can browse lots of garden related stalls, purchase plants and chat to garden experts.    Group booking for this special event are now being taken.  Group Admission for this event will be £8.20pp. 
This annual event will also place on 
18 - 20 June 2021

Christmas Artisan Market 
Friday 6th - Sunday 8th November 2020

Start your Christmas shopping in style with a visit to our annual Artisan Market, featuring over 30 different stalls offering a range of fantastic artisan gifts.  Many stalls will be running ‘have a go’ sessions where you can learn more about the craftmanship involved.


Christmas at The Palace
Sunday 6th - Wednesday 23rd December 2020 

This December, The Bishop’s Palace will be sharing the magic and joy of the season by hosting “Christmas at the Palace”.    The site will be decking its halls with Christmas finery - each of the medieval rooms will have a theme and will bring the outside in with seasonal foliage and greenery from the Palace Gardens.  

Tour Options

Why not enhance your visit by requesting one of our Tour Guides? A group tour does need to be booked in advance, but it is included in your admission. 
Please note that Tours are not available during our Festivals and Artisan Market days.


Most of the gardens are accessible by wheelchair and assistance dogs are welcome. Read more about accessibility at The Bishop’s Palace.

The City of Wells is an ideal place to visit by Coach

The Coach Park is located at the Coach/Bus Station in Princes Street (BA5 2DT). This is the best place to drop off your passengers. Toilets are available and “meet and greet” teams are available at peak periods with maps and discounted shopping vouchers.   The Bishop’s Palace is an 8–10 minute walk up the High Street from the coach station.

Please let the Wells Meet & Greet team know when you are arriving at the Coach Park so they can ensure that a member of the ‘meet & greet’ team are there to meet you.  Contact our Wells Meet & Greet Team Leader, Ross Young, on 07721 523487 or email:  [email protected]

No parking charges apply. Signage is plentiful from whichever direction you enter Wells. ** Princes Street Coach Park, Wells, BA5 2DT **

For disabled and limited mobility passengers only, you may use the disabled setting down point in Sadler Street (BA5 2RX). Note that the setting down point is time-limited and only for setting down and picking up disabled and limited mobility passengers. The Bishop’s Palace is a 3-4 minute walk.   After dropping off please follow the signs to the Coach Park. There are no facilities for drivers or passengers at this point.  **Sadler Street Disabled Setting Down Point, Wells, BA5 2RR.   **

Groups should make their way to The Bishop’s Palace to meet on arrival.