Assistant Visitor Experience Manager

18th October 2021 - Closing Date

Assistant Visitor Experience Manager
1258 annualised hours contract
Salary: £23,000 (pro rata)

The Bishop’s Palace is a 13th century medieval palace and has been home to the Bishops of Bath and Wells for over 800 years. The Palace is surrounded by a breath-taking moat, drawbridge and iconic gatehouse. It is a beautiful and inspirational place to work. As a charitable organisation our purpose is to conserve The Bishop’s Palace.

As the Assistant Visitor Experience Manager you will organise and deliver our public events programme including our yearly Garden Festival and Artisan Christmas Market. You will also act as Duty Manager on a rotational basis, supporting the front of house team in welcoming our visitors.

Key responsibilities include:

  • Organising and delivering our public events programme
  • Ensuring all visitors receive a high quality welcome and overall experience
  • Take responsibility for site safety when acting as Duty Manager
  • Responding to visitor queries and complaints.

You will have excellent customer service skills coupled with a clear organisational skills and self-motivation.

Closing date for applications: 18th October 2021 at 6pm

Interviews will be held on:  21st October 2021

Job Description and Person Specification can be found below, along with the application form to be submitted.

Assistant Visitor Experience Manager Job Description

Bishops Palace Application Form

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